Privacy Policy

Company: Murray Mediation & Consulting LLC

Murray Mediation & Consulting LLC ("MMC," "we," "our," or "us") respects your privacy and is committed to protecting your information. This Privacy Policy describes how we collect, use, and protect your personal data.

1. Information We Collect

We may collect the following personal information:

Name

Email address

Phone number (for communication and SMS purposes)

Business name and job title

Billing and payment information

Information submitted through intake forms

Communications you send to us

2. How We Use Information

We use collected information to:

Deliver consulting services

Process payments

Schedule meetings and workshops

Communicate via phone or SMS regarding service updates, scheduling, and billing

Improve offerings

Comply with legal obligations

3. Mobile Messaging Privacy

Murray Mediation & Consulting LLC values your privacy. We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any reason.

4. Third-Party Service Providers

Payment Processing: Payments are processed through secure third-party payment processors. MMC does not store complete credit card numbers.

Service Delivery: We may use third-party tools for scheduling or hosting virtual meetings. These providers are only permitted to use your information to provide these services to us and are not permitted to use it for their own marketing purposes.

5. Confidential Business Discussions

Participants may voluntarily share sensitive business information. MMC treats shared business information as confidential. However, although John J. Murray Jr. is a licensed Illinois attorney, participation in The Embedded Advantage does not create an attorney-client relationship, and communications within the program are not protected by the attorney-client privilege unless a separate written legal engagement agreement is executed.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information. No internet transmission or electronic storage is guaranteed to be 100% secure.

7. Opt-In & Consent

You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

8. Your Rights & Opt-Out Options

Access/Correction: You may request access, correction, or deletion of your personal information by contacting: [email protected]

SMS Opt-Out: You can stop receiving text messages at any time by replying STOP to any message.
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
All opt-out requests are processed immediately.

Email Opt-Out: You can unsubscribe from emails by clicking the "unsubscribe" link at the bottom of our communications.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.